Hello,
We are currently facing an issue with user role management when an automatic assignment conflicts with a pre-existing assignment.
The problem occurs when a user already has a role (initially assigned manually or via API) and an automatic assignment rule is later applied to the same user. Instead of ignoring or updating the existing role, the system creates a second role, resulting in a duplicate.
This behavior is unexpected, as the option “Assigned multiple times?” is disabled in our configuration.